1. Information we collect
We may collect contact information, company details, account information, service enquiries, support communications, transaction or operational data submitted to a platform, device and browser information, security logs, and website usage information.
2. How we use information
We use information to respond to enquiries, provide and secure our services, create and manage accounts, produce requested analyses and reports, process payments, communicate service updates, prevent misuse, improve product performance, and comply with legal obligations.
3. Legal basis and permission
Depending on the context, we process personal information to perform a contract, take steps requested before entering a contract, pursue legitimate business and security interests, comply with law, or act with your consent. You may withdraw consent where consent is the basis for processing.
4. Customer and platform data
Customers are responsible for ensuring that information uploaded to Anolix, ImportMargin or another AMI Group service is collected and shared lawfully. Where we process personal information on behalf of a customer, that customer generally determines the purpose of processing and AMI Group acts as a service provider or processor.
5. Sharing information
We do not sell personal information. We may share limited information with trusted providers that support hosting, security, communications, analytics, payments, professional advice or customer support; with authorities where legally required; or in connection with a legitimate corporate transaction. Providers must handle information only for authorised purposes.
6. International processing
Our providers or customers may operate in different countries. Where information is transferred internationally, we take reasonable steps to use appropriate contractual, organisational and technical safeguards.
7. Retention
We retain information only for as long as reasonably necessary for the purpose collected, including service delivery, security, dispute resolution, record keeping and legal compliance. Retention periods vary by data type and contractual requirement.
8. Security
We use reasonable administrative, technical and organisational controls designed to protect information against unauthorised access, alteration, disclosure or loss. No internet service can guarantee absolute security, so users must also protect their accounts and devices.
9. Cookies and analytics
Our websites may use essential cookies and similar technologies for operation, security and preferences. We may also use privacy-conscious analytics to understand website performance. Where required, optional cookies will be used only after consent.
10. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. We may need to verify your identity and may retain information where required by law or a valid business obligation.
11. Children
AMI Group services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through our business websites or platforms.
12. Changes to this policy
We may update this policy when our services, providers or legal obligations change. The current version will be published on this page with its effective date.
13. Privacy contact
To ask a privacy question or submit a rights request, contact: